Meta has recently introduced Threads, a new app that is set to compete with the popular micro-blogging website, Twitter. While the app has been made available to all iOS users who registered for early access, Android users will have to wait until July 6th for its global release.
However, many eager users attempting to log into the Threads app have encountered various error codes, hindering their access to the app. In this guide, we will discuss the common issues faced by users and provide potential solutions to resolve them.
Error 1: ‘Not Permitted’ Prompt
Some users have reported receiving a ‘Not permitted’ prompt when attempting to log into the app. The complete error message states, “Sorry, your account doesn’t meet the requirements to use Threads. Try logging in with a different account.”
This error seems to be related to Meta’s server, which is a common occurrence when a new app is released. Unfortunately, there are limited options available to resolve this particular issue. However, you can try the following fixes:
Fix 1: Reinstall The App
The first troubleshooting step you can take is to reinstall the Threads app on your device. It is possible that the current version of the app is encountering issues. By uninstalling and reinstalling the app, you ensure the installation of the latest version, which often includes bug fixes and improvements.
To reinstall the app, follow these steps:
- Uninstall the Threads app from your device.
- Clear the app’s cache.
- Install the latest version of the app from the official app store.
Fix 2: Reboot Your Device
While it is unlikely that your device is causing the login issues, performing a device reboot can help in resolving any potential problems. Restarting your iPhone or Android device can refresh the system and clear any temporary glitches.
To reboot your device, follow these steps:
- Power off your device.
- Wait for a few moments.
- Power it back on.
Fix 3: Try Again Later
Considering the high number of users experiencing similar issues with the Instagram Threads app, it is advisable to try logging in at a later time. Launch day for Threads can be quite hectic, and technical difficulties are not uncommon during this period. Give it some time for Meta’s team to address the issues and stabilize the app’s performance.
Now, let’s move on to the next error.
Error 2: ‘Unable to Log In’ Prompt
Some users have encountered an ‘Unable to log in’ error prompt, preventing them from accessing the Threads app beyond the login screen. If you are facing this issue, try the following workaround:
Fix 4: Clear App Data and Cache
Clearing the app data and cache can often resolve login issues on various apps, including Instagram Threads. By doing this, you eliminate any corrupt or temporary files that might be causing conflicts during the login process.
To clear the app data and cache for Instagram Threads, follow these steps:
- Go to your device’s Settings.
- Locate and select Apps or Application Manager.
- Find and tap on the Instagram Threads app.
- Select Storage or Storage Usage.
- Tap on Clear Data and then Clear Cache.
Once you have cleared the app data and cache, try logging in again and see if the issue persists.
Error 3: ‘Sorry Something Went Wrong’
Another commonly reported error is the ‘Sorry Something Went Wrong’ message. To troubleshoot this issue, follow the steps below:
Fix 5: Update the App
Keeping your Instagram Threads app up to date is crucial for ensuring smooth performance and resolving known issues. Developers often release updates that address bugs and enhance overall stability.
To update the app, follow these instructions:
- Open the app store on your device (Google Play Store for Android or App Store for iOS).
- Search for ‘Instagram Threads’ in the search bar.
- If an update is available, tap on the ‘Update’ button.
After updating the app, try logging in again and check if the error persists.
Conclusion
In this article, we discussed the common login issues faced by users of the Instagram Threads app. We explored various error prompts, including ‘Not Permitted,’ ‘Unable to Log In,’ and ‘Sorry Something Went Wrong.’ We provided several troubleshooting steps to help you overcome these issues.
Remember, during the initial release period, it is not uncommon for new apps to encounter technical difficulties. Be patient and give Meta some time to resolve any underlying problems.
For any further updates or additional solutions, we will keep this article up to date. Stay tuned!